Communicative competence training

Course: Social Work

Structural unit: Faculty of Psychology

Title
Communicative competence training
Code
ВБ.3.01
Module type
Вибіркова дисципліна для ОП
Educational cycle
First
Year of study when the component is delivered
2021/2022
Semester/trimester when the component is delivered
3 Semester
Number of ECTS credits allocated
4
Learning outcomes
LO 3. To identify, formulate and solve problems in the field of social work, to integrate theoretical knowledge and practical experience. LO 4. To formulate their own reasonable judgments based on the analysis of a social problem.LO 6. To develop long-term and current plans, programs of activities, to make effective decisions in difficult situations promptly. LO 8. To analyze and evaluate the current social policy of the country, socio-political processes at the national, regional and local levels critically. LO 17. To establish and maintain relationships with clients on the basis of mutual trust and in accordance with ethical principles and standards of social work, to provide them with psychological support and encourage clients. LO 19. To identify strengths and to involve the client’s personal resources, resources of social groups and communities to solve their problems and get out of difficult life circumstances.
Form of study
Prerequisites and co-requisites
To know: - Features of communication in the interpersonal and social system relations; - Structural components of communication; - Positions of the individual in the contact; - Concept of origins and manifestations of manipulation in communication; - Features of communication barriers and ways to overcome them. Be able: - Establish positive contact with others; - Reflexively listen to the communication partner - To distinguish the difference between verbal and non-verbal manifestations of a partner during communication - Differentiate emotions and experiences - own and partner's communication
Course content
Training as a form of active learning aims to form personal experience and practical skills of interpersonal communication in various situations of professional activity. Subject of study the discipline "Communicative competence training" is communication as an integral part of a person's activity and as a basic "tool" in the arsenal of a social worker.
Recommended or required reading and other learning resources/tools
1. Bern E. Ihry, u yaki hrayutʹ lyudy – Klub simeynoho dozvillya, 2016. – 256 s. 2. Piz A., Piz B. Mova rukhiv tila. – KM-BUKS, 2017 – 416 s 3. Andrei P.. How Highly Effective People Speak: How High Performers Use Psychology to Influence With Ease (Speak for Success), 2020, 289 p. 4. Bento C. L. 4 Essential Keys to Effective Communication in Love, Life, Work--Anywhere!: Including the "12-Day Communication Challenge!" 2017, 130 p. 5. Williams J. W. .How to Talk to Anyone About Anything: Improve Your Social Skills, Master Small Talk, Connect Effortlessly, and Make Real Friends, Alakai Publishing LLC, 2021, 170 p. 6. Wise W. Ask Powerful Questions: Create Conversations That Matter, CreateSpace Independent Publishing Platform; 2nd edition, 2017, 318 p.
Planned learning activities and teaching methods
practical training, individual work
Assessment methods and criteria
The organization of assessment forms provided by the working curriculum is carried out during the semester during students creative and reproductive tasks, individual work, a compilation of modular tasks, and a final task. Based on the work results during the semester, the student receives a final grade on a 100-point system, which is calculated as the accumulated grades for the modules during the semester. Creative and reproductive tasks for individual work - up to 20 points for each; modular control work - up to 20 points. A student could not take the final test if he scored less than 36 points during the semester. Form of final control - credit. Credit points: 0-59 - not credited, 60-100 – «credited». Points 1 - 59 corresponds to the assessment of «unsatisfactory»; 60 -74 -«satisfactory»; 75 - 90 – «good»; 91 - 100 – «excellent».
Language of instruction
English

Lecturers

This discipline is taught by the following teachers

Departments

The following departments are involved in teaching the above discipline