Staff management in a tourist enterprise

Course: Tourism

Structural unit: heohrafichnyi fakultet

Title
Staff management in a tourist enterprise
Code
ДВС.2.01.03
Module type
Вибіркова дисципліна для ОП
Educational cycle
Second
Year of study when the component is delivered
2021/2022
Semester/trimester when the component is delivered
1 Semester
Number of ECTS credits allocated
5
Learning outcomes
PRN5) Ability to evaluate tourist situation market, interpret research results and predict directions development of the subject entrepreneurial activity in in the field of recreation and tourism PRN6) Ability to implement enterprise management tourism and recreation industry PRN15) To bear responsibility for professional development knowledge and practices, assessment strategic development teams, formation effective personnel policy
Form of study
External form
Prerequisites and co-requisites
1. Successful mastering of the disciplines "Tour operating", "Organization of activity tourist enterprise", "Regulation of tourist activity", "Management", "Economics of a tourist company", "Legal studies", "Basics of psychology" and "Finance". 2. Possess the skills of analysis, synthesis, situation modeling, forecasting, comparison.
Course content
The academic discipline is devoted to study conceptual and methodological principles of enterprise personnel management, in particular: personnel management in the management system of organizations, personnel policy, personnel planning, strategic management of the organization's personnel, organization of activities and functions of personnel service, efficiency of tourist personnel management enterprises. Special attention is paid to the organization of recruitment and selection of personnel and labor organization of tourism enterprise personnel, management of the development process, movement, release, motivation and reward of staff of tourist enterprises, conflict management in tourism.
Recommended or required reading and other learning resources/tools
1. Kodeks zakoniv pro pratsiu Ukrainy. 2. Vynohradskyi M.D. ta in.. Upravlinnia personalom: Navch. Posibnyk. – K.: Tsentr navchalnoi literatury, 2006. 3. Kovi Stiven R. 7 zvychok nadzvychaino efektyvnykh liudei. / Per. Z anhl.. O.Liubenko. – Kharkiv, 2012. – 384 s. 4. Merzliak A.V. ta in. Ekonomika pratsi i sotsialno-trudovi vidnosyny. – K.: Tsentr navchalnoi literatury, 2005. 5. Petiukh V.M. Upravlinnia personalom: Navch.-metod. Posibnyk dlia samostiinoho vyvchennia dystsypliny. – K.: KNTEU, 2000.
Planned learning activities and teaching methods
Lectures, practical work, self-study
Assessment methods and criteria
Semester assessment: 1. Work in practical classes - 15 points / 10 points 2. Final control papers (test + open questions) (RN 1.1.-2.8, 4.1.-4.3) – 20 points / 12 points 3. Presentation – 10 points / 6 points 4. Individual task - 5 points / 3 points - final evaluation in the form of an exam. The exam is conducted in written and oral form form The maximum number of points on the exam is 40 points, the minimum number of points which are added to semester grades - 24 points (60% of the maximum points assigned to examination). In the event that a student scored less than the specified number of points on the exam, they do not are added to the semester grade (regardless of the number of points received during the semester), c of the examination information in the column "points for the examination" is put "0", and in the column "resulting grade" only the number of points received during the semester is transferred
Language of instruction
Ukrainian

Lecturers

This discipline is taught by the following teachers

Oksana Yuriivna Malynovska
Regional Studies and Tourism
heohrafichnyi fakultet

Departments

The following departments are involved in teaching the above discipline

Regional Studies and Tourism
heohrafichnyi fakultet