Communication management

Course: “Civil Service”

Structural unit: Educational and Scientific Institute of Public Administration and Civil Service

Title
Communication management
Code
ОК.20
Module type
Обов’язкова дисципліна для ОП
Educational cycle
Second
Year of study when the component is delivered
2023/2024
Semester/trimester when the component is delivered
3 Semester
Number of ECTS credits allocated
3
Learning outcomes
Know the theoretical and applied principles theories of communicative management, main development trends communications and communicative mechanisms, basic theories and conceptual approaches to definition such concepts as "communications", "communicative management"; "communicative strategy"; "communicative influence"; "communication technologies" 1.2 Know the main development trends communications and communicative mechanisms 2.1 Be able to determine efficiency systems of communication management, as well as to present for specialists in the field of public management and the general public the results of their activities
Form of study
Full-time form
Prerequisites and co-requisites
- Know the basics of management, administration, organization and system theory; trends in the development of communications and communicative mechanisms, theories of the public management and administration, legal and organizational principles of political and administrative activities; procedures used in the communicative activity of public bodies power and public administration. - Ability to apply basic categories, concepts, and terms during analysis political and managerial activities, plan, organize and analyze the system communication management in the conditions of modern social development; generalize scientific literature on public management and administration, organizational management, use methods of development of communication systems.
Course content
1 Topic 1 Conceptual principles of communicative management 2 Topic 2. Models of communicative management 3 Topic 3. Information, processes and types of communications in professional activity 4 Topic 4. Communicative function of a public manager 5 Topic 5. Organization of an effective communication process in the civil service 6 Topic 6. Communication technologies. Mediation in the communicative process 7 Topic 7. Organization and conduct
Recommended or required reading and other learning resources/tools
1. Бебик В. М. Інформаційно-комунікаційний менеджмент у глобальному суспільстві: психологія, технології, техніка паблік рилейшнз : монографія. Київ : МАУП, 2016. 438 с. 2. Бацевич Ф. Основи комунікативної лінгвістики : підручник. Київ : ВЦ «Академія», 2016. 134 с. 3. Бєляков О. Успішна комунікація в бізнесі та освіті : навч. посіб. Київ: Видавничо- поліграфічний центр «Київський університет», 2016. 207 с. 4. Бурмака Т. М., Великих К. О. Комунікативний менеджмент : конспект лекцій (для студентів бакалавріату всіх форм навчання спеціальності 073 – Менеджмент) / Харків. нац. ун-т міськ. госп-ва ім. О. М. Бекетова. Харків : ХНУМГ ім. О. М. Бекетова, 2019. 69 с. 5. Васильченко М. І., Гришко В. В. Комунікативний менеджмент : навч. посіб. Полтава : ПолтНТУ, 2018. 208 с. 6. Воронкова В. Г. Інформаційно-комунікаційний менеджмент : навч.-метод. посіб. Запоріжжя : ЗДІА, 2018. 158 с.
Planned learning activities and teaching methods
Lectures, seminars, individual analytical task, independent tasks
Assessment methods and criteria
Knowledge control is carried out according to the ECTS system, which involves two levels assessment of learned material, in particular assessment of theoretical training - results training (knowledge 1.1 - 1.3), which is 25% of the total grade for the semester and assessment of practical training - learning outcomes (skills 2.1 - 2.4; communication 3.1 - 3.2; autonomy 4.1 – 4.3), which is 75% of the total grade for the semester.
Language of instruction
Ukrainian

Lecturers

This discipline is taught by the following teachers

Inna Mykhailivna Plotnytska
Department of Parliamentarysm
Educational and Scientific Institute of Public Administration and Civil Service

Departments

The following departments are involved in teaching the above discipline

Department of Parliamentarysm
Educational and Scientific Institute of Public Administration and Civil Service