Communication management
Course: “Civil Service”
Structural unit: Educational and Scientific Institute of Public Administration and Civil Service
            Title
        
        
            Communication management
        
    
            Code
        
        
            ОК.20
        
    
            Module type 
        
        
            Обов’язкова дисципліна для ОП
        
    
            Educational cycle
        
        
            Second
        
    
            Year of study when the component is delivered
        
        
            2022/2023
        
    
            Semester/trimester when the component is delivered
        
        
            3 Semester
        
    
            Number of ECTS credits allocated
        
        
            3
        
    
            Learning outcomes
        
        
            Know the theoretical and applied principles
theories of communicative management,
main development trends
communications and communicative
mechanisms, basic theories and
conceptual approaches to definition
such concepts as "communications",
"communicative management";
"communicative strategy";
"communicative influence";
"communication technologies"
1.2 Know the main development trends
communications and communicative
mechanisms
2.1 Be able to determine efficiency
systems of communication
management, as well as to present
for specialists in the field of public
management and the general public
the results of their activities
        
    
            Form of study
        
        
            Full-time form
        
    
            Prerequisites and co-requisites
        
        
            - Know the basics of management, administration, organization and system
theory; trends in the development of communications and communicative mechanisms, theories of the public
management and administration, legal and organizational principles of political and administrative
activities; procedures used in the communicative activity of public bodies
power and public administration.
- Ability to apply basic categories, concepts, and terms during analysis
political and managerial activities, plan, organize and analyze the system
communication management in the conditions of modern social development; generalize
scientific literature on public management and administration, organizational
management, use methods of development of communication systems.
        
    
            Course content
        
        
            1 Topic 1 Conceptual principles of communicative management
2 Topic 2. Models of communicative management
3 Topic 3. Information, processes and types of communications in professional activity
4 Topic 4. Communicative function of a public manager
5 Topic 5. Organization of an effective communication process in the civil service
6 Topic 6. Communication technologies. Mediation in the communicative process
7 Topic 7. Organization and conduct
        
    
            Recommended or required reading and other learning resources/tools
        
        
            1. Бебик В. М. Інформаційно-комунікаційний менеджмент у глобальному
суспільстві: психологія, технології, техніка паблік рилейшнз : монографія. Київ : МАУП,
2016. 438 с.
2. Бацевич Ф. Основи комунікативної лінгвістики : підручник. Київ : ВЦ «Академія»,
2016. 134 с.
3. Бєляков О. Успішна комунікація в бізнесі та освіті : навч. посіб. Київ: Видавничо-
поліграфічний центр «Київський університет», 2016. 207 с.
4. Бурмака Т. М., Великих К. О. Комунікативний менеджмент : конспект лекцій (для
студентів бакалавріату всіх форм навчання спеціальності 073 – Менеджмент) / Харків. нац.
ун-т міськ. госп-ва ім. О. М. Бекетова. Харків : ХНУМГ ім. О. М. Бекетова, 2019. 69 с.
5. Васильченко М. І., Гришко В. В. Комунікативний менеджмент : навч. посіб.
Полтава : ПолтНТУ, 2018. 208 с.
6. Воронкова В. Г. Інформаційно-комунікаційний менеджмент : навч.-метод. посіб.
Запоріжжя : ЗДІА, 2018. 158 с.
        
    
            Planned learning activities and teaching methods
        
        
            Lectures, seminars, individual analytical task, independent tasks 
        
    
            Assessment methods and criteria
        
        
            Knowledge control is carried out according to the ECTS system, which involves two levels
assessment of learned material, in particular assessment of theoretical training - results
training (knowledge 1.1 - 1.3), which is 25% of the total grade for the semester and assessment
of practical training - learning outcomes (skills 2.1 - 2.4; communication 3.1 - 3.2;
autonomy 4.1 – 4.3), which is 75% of the total grade for the semester.
        
    
            Language of instruction
        
        
            Ukrainian
        
    Lecturers
This discipline is taught by the following teachers
                    Inna 
                    Mykhailivna
                     Plotnytska
                
                
                    Department of Parliamentarysm 
Educational and Scientific Institute of Public Administration and Civil Service
            Educational and Scientific Institute of Public Administration and Civil Service
Departments
The following departments are involved in teaching the above discipline
                        Department of Parliamentarysm
                    
                    
                        Educational and Scientific Institute of Public Administration and Civil Service