Infopaket

Organization of services

ДВС.01.06

Вибіркова дисципліна для ОП

First

2021/2022

5 Semester

4

PR01. Know, understand and be able to use in practice the main provisions of tourism legislation, national and international standards for tourist services. PR03. Know and understand the main forms and types of tourism, their division. PR06. Apply the principles and methods of organization and technology of tourist service in practical activities. PR09. Organize the process of serving consumers of tourist services based on the use of modern information, communication and service technologies and compliance with quality standards and safety norms. PR11. Possess the state and foreign language(s), at a level sufficient for professional activity. PR15. Demonstrate tolerance for alternative principles and methods of performing professional tasks PR24. Use existing knowledge in new uncertain situations PR27. Apply the acquired knowledge and skills in everyday practice

External form

1. Successful completion of courses: "Fundamentals of Tourism Studies", "Introduction to University Studies", "Geography of Recreation and Tourism", "Tourist Country Studies", "Tourist local lore with the basics of safety in tourism", "Organization of excursion services", "Fundamentals of the resort business", "International organizations in tourism", "Information technologies in tourism", "Organization of leisure and animation in tourism", "Organization of transport services" , "Geography of population and settlement, culture and religion", "Museums of the world and tourism", "Regional environment for the development of international tourism". 2. Knowledge of theoretical foundations: To know the essence and characteristic features of a service as an economic good, the influence of the population, its structural characteristics, settlement and other environmental factors on the development of service activities.

The educational discipline is dedicated to the study of the organization of service activities at the local, national, and international levels. It is aimed at forming in students special professional, social and personal competencies, critical thinking, the ability to search, process and analyze information from various sources, identify, formulate and solve problems in the development of the service sector. The theoretical and methodological block of the discipline involves studying the essence of service activity, its specifics, classification; basic theories, categories and concepts of service organization; laws, principles, factors of location and development of the service sector, methods of its research, specifics of the organization of services in cities and rural areas. In the block dedicated to the territorial organization of services in the world and in Ukraine, the general trends of the development of the world market of services, its industry markets, the peculiarities of the organization of functional blocks of the service sector in Ukraine, problems and directions of their reform are studied

1. Biletskyi M.I. Sotsialna heohrafiia: navch. posibnyk /M.I.Biletskyi, I.V.Vanda, L. I. Kotyk. - Lviv: LNU im. I. Franka, 2014. - 468 s. 2. Zablotska R.O. Svitovyi rynok posluh: Pidruchnyk.-K.: Znannia Ukrainy, 2004.-280 s. 3. Liubitseva O.O. Rynok posluh: tendentsii restrukturyzatsii/Svitove hospodarstvo v umovakh hlobalizatsii: Monohrafiia.-K.: Vydavnycho-polihrafichnyi tsentr «Kyivskyi universytet», 2004. ss. 70-77. 4. Malska M.P. Mizhnarodnyi turyzm i sfera posluh: pidruchnyk / M.P. Malska, N.V. Antoniuk, N.M. Hanych. - K.: Znannia, 2008. - 661 s. 5. Svitovyi rynok tovariv ta posluh: Pidruchnyk /A.A. Mazaraki, Ye.M. Voronova, I.V. Chaus ta in. - Ch.2. - Kyiv. nats. torh. ekon. un-t, 2006. - 318 s. 6. Shkanova O.M. Marketynh posluh : navchalnyi posibnyk dlia stud. vyshchykh navch. zakladiv / O.M. Shkanova. –Kyiv : Kondor, 2008. – 304 s.

Lectures, practical work, self-study

Evaluation is carried out during the semester of all types of work, including independent work and the performance of individual tasks. The course provides 2 substantive parts. Classes are held in the form of lectures, practical classes, testing, discussions, presentations, and creative works are provided. The discipline ends with an exam. During the semester, after completing the relevant topics, thematic written control works in the form of tests are conducted. To determine the level of achievement of learning outcomes, students present the results of their research and demonstrate acquired skills. For students who did not reach the minimum grade level during the semester (60% of the maximum possible number of points) a final semester test is conducted, the maximum grade for which cannot exceed 40% of the final grade (up to 40 points on a 100-point scale).

Ukrainian